rb222's Privacy Policy

rb222 is an online betting and casino platform operated for Bangladeshi players. This privacy policy ("Policy") applies to the rb222 website and all services connected to it. It describes what types of personal information we collect, how we use it, store it, and keep it secure.

By using our platform you agree to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

This policy should be read together with the Terms & Conditions. Both documents together form the basis of the agreement between us and you.

rb222 collects the following categories of information:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• National ID card or passport number (where applicable)
• Valid email address
• Mobile number

• bKash, Nagad, or Rocket mobile banking number
• Bank account details (for bank transfers)
• Transaction history (records of deposits and withdrawals)

• IP address and device identifier
• Browser and operating system type
• Login time and date
• Page visit history and browsing behaviour
• Session data and information obtained from cookies

• Game play history and betting records
• Bonus claims and wagering information
• Responsible gaming settings (relating to limit-setting)

rb222 collects user information through several methods:

• Information provided directly: Information you provide during account registration, the verification process, deposit and withdrawal requests, and when contacting the support team.
• Automatic collection: When you use our platform, technical information such as your IP address, cookies, and browser data is collected automatically.
• From third parties: Necessary information may be collected from payment processing partners (bKash, Nagad, Rocket, banks) and identity verification services.

rb222 uses the information collected for the following purposes:

Identity information is used to create, verify, and keep your account secure. Confirming each player's identity is essential for the security of our platform.

Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer. This information is necessary to ensure a minimum deposit of ৳100 and a minimum withdrawal of ৳800.

Information is used to resolve your issues through 24/7 live chat and email support.

Technical information is analysed to prevent unauthorised access, fraudulent activity, and account hacking.

Player gaming behaviour is monitored to identify potentially problematic behaviour and ensure responsible gaming.

Information is used to maintain records required under applicable laws and regulations and to fulfil regulatory requirements.

rb222 keeps your information secure by following the highest technical standards. Our security measures include:

• SSL Encryption: All data transmission is secured through SSL (Secure Sockets Layer) encryption technology. This ensures that no third party can read any information exchanged between your browser and our servers.
• Encrypted Database: Sensitive information is stored in encrypted form. Passwords are never stored in plain text — they are kept only as one-way hashes.
• Access Controls: Only authorised staff can access your information, and only as needed and for a specific purpose.
• Regular Security Reviews: Our systems undergo regular security testing so that any vulnerabilities can be identified early.
• Server Security: Servers that store data are housed in secure data centres and are continuously monitored.

The data retention period is determined based on applicable legal requirements and business purposes. In general, information may be retained for a specified period even after an account is closed, in order to meet legal obligations.

rb222 never sells your personal information. However, information may be shared with specific third parties in the following limited circumstances:

Necessary financial information is shared with bKash, Nagad, Rocket, and banks to complete transactions. This information is used solely for the purpose of processing transactions.

We work with various technology partners to operate our platform. They process data only on behalf of rb222 and in accordance with specific instructions.

Information may be disclosed in response to a court order, legal process, or a valid request from a government authority. In such cases we provide only the information we are legally required to supply.

Limited information may be shared with fraud detection and prevention services, which is necessary for the security of each player's account.

The rb222 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the quality of our service.

These cookies are necessary for the basic operation of the platform. They are used to maintain login sessions, perform security verification, and save language preferences. Disabling these cookies will prevent the site from working properly.

These save your preferences and personalised experience — for example, your favourite game category or language preference.

These collect anonymous statistics about site usage. They help us improve the performance of our platform and the user experience.

You can control most cookies by changing your browser settings. Keep in mind that disabling essential cookies may affect the functionality of the site.

Every registered user of rb222 holds the following rights regarding their personal information:

• Right to Access: You have the right to know what information we hold about you. Submit a request through support and we will provide this information.
• Right to Rectification: If any of your information is incorrect, you have the right to have it corrected. Information can be updated through account settings or via support.
• Right to Erasure: In certain circumstances (beyond legal obligations) you may request that your information be deleted.
• Right to Restrict Processing: In certain circumstances you may request that the processing of your information be restricted.
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used format.

To exercise these rights, please contact us. We will respond to your request within a reasonable time. Please note that information which must be retained to meet legal obligations may not be possible to delete.

rb222 strictly provides services only to those aged 21 or older. We do not knowingly collect any personal information from persons under the age of 21.

Age verification during registration is mandatory. If it comes to our attention that information from a minor has been collected, we will immediately close that account and delete the relevant information.

If you believe a minor has registered on our platform, please notify our support team immediately.

rb222 reserves the right to amend or update this privacy policy from time to time. For any significant changes:

• A notification will be sent to your registered email;
• The date of the latest update will be noted on the website;
• For significant changes, your consent will be obtained at the time of login.

Continuing to use the platform after the updated policy takes effect will be considered acceptance of the updated policy. We recommend reviewing this page regularly.

If you have any questions, comments, or requests regarding this privacy policy, please contact our support team. We provide assistance in both Bengali and English.

Our support team is available 24 hours a day, 7 days a week via live chat and email.

Email: [email protected]

We are committed to protecting your information. Thank you for trusting rb222.